Why Choose Us
Tacoma’s Award-Winning Kitchen, Bathroom & Whole Home Remodeling Contractor
At Massey Remodel + Design, we combine thoughtful design, excellent craftsmanship, and constant guidance to deliver kitchen remodeling, bathroom remodeling, and whole home remodeling services in Tacoma and the surrounding areas. Your home is a personal and important space, and our team is committed to creating a remodeling experience that feels organized, well-managed, and tailored to how you live.
Why Choose Massey Remodel + Design for Your Home Remodeling Project
Choosing the right remodeling contractor is one of the most important decisions you’ll make as a homeowner. At Massey Remodel + Design, we combine thoughtful design, detailed planning, and expert craftsmanship to deliver a remodeling experience that feels organized, transparent, and tailored to you.
From kitchen remodels and bathroom renovations to full home remodeling across Tacoma and the Eastside, our team focuses on delivering a process that’s just as refined as the final result.
With 15+ years of experience, our team has completed a wide range of remodeling projects. Our proven design-build process ensures every detail is planned before construction begins, helping reduce surprises, maintain timelines, and create a smoother overall experience.
Fixed Price Contract
Preconstruction Planning Process
Fully Licensed & Insured
Dedicated Design-Build Team
On-Time, Organized Delivery
Client-Focused Communication
What you get
Benefits of Working with Massey Remodel + Design
Most homeowners don’t just want a beautiful result. They want a remodeling experience that feels organized, predictable, and well-managed.
These are some of the most common reasons clients choose to work with our team for kitchen remodeling, bathroom remodeling, and whole home remodeling in Tacoma and the surrounding areas.
Fixed-Price Remodeling That Prevents Unexpected Costs
Unexpected costs are often a result of poor planning. Massey Remodel + Design offers a fixed-price contract based on your project’s scope and design, so you know exactly what your project will cost before construction begins.
A Design-Build Remodeling Team That Handles Everything
Working with a design-build remodeling company means you have the creativity, problem-solving, and construction expertise of one unified team. Everything is handled in-house, so you are not managing multiple contractors or vendors on your own.
Clear Communication Throughout Your Remodeling Project
Homeowners consistently say communication is one of the biggest frustrations when working with contractors. At Massey, communication is built into the process through:
- A dedicated project manager
- A project website with scheduling and communication tools
- Clear milestone updates
- Transparent documentation of decisions and selections
Clients always know what’s happening, what’s next, and who to talk to if they have questions.
Support After the Project Is Completed
Rest easy with our industry-leading three-year no-hassle warranty. We want you to be completely satisfied with your final product. You will be working with a company that takes responsibility for the outcome and will stand behind the project long after completion.
What Is Design-Build Remodeling and Why It Works
Design-build remodeling is a more streamlined way to plan and complete a home renovation. Instead of coordinating multiple contractors, you work with one team that manages your project from design through construction.
Why Homeowners Choose Design-Build
One team from concept to construction
Fewer communication gaps
Better planning before building begins
A more predictable remodeling experience
For more on why we think design-build is the best option for your home remodel, check out these posts:
A Remodel Experience Unlike Any Other Contractor
Our Design-Build Remodeling Process
Our process sets us apart from other contractors, solving our clients’ pain points and assuaging their fears. From our first conversation to our final walk-through, you will be confident in your choice to use Massey Remodel + Design for your kitchen, bath, or whole-home remodel.
Design Development
You’ll meet with a professional designer who will guide you through the process of layout, materials and budget.
Pre-construction Planning
Your designer and builder work together from the start to plan every detail and guide your project through construction as intended.
Construction Management
You will have a dedicated site superintendent who regularly visits the jobsite throughout construction, ensuring everything is going according to plan.
A More Organized, Transparent Remodeling Experience
Most remodeling challenges come down to poor planning, unclear communication, and unexpected costs. Our process is designed to solve those issues before construction even begins.
| Remodeling Experience & Process What You Get | Massey R+D Us | Other Contractors Others |
|---|---|---|
| In-home Consultations | ||
| Locally-sourced materials | ||
| Highly Skilled Trade Partners | ||
| Fixed-price contract, budget development and management | ✕ | |
| Designer remains involved through build | ✕ | |
| Handles Permitting & Engineering | ✕ | |
| Organized schedule with milestone tracking | ✕ | |
| On-site Superintendent | ✕ |
Common Remodeling Concerns
Many homeowners come to us with the same concerns about remodeling. From unexpected costs to unclear timelines, these challenges are common—but they can be avoided with the right planning and process.
Unexpected costs and change orders
Poor communication during the project
Delays and shifting timelines
Uncertainty about what to expect
Our process is designed to address each of these before they become problems.
How To Avoid Unexpected Remodeling Costs
Concern homeowners have:
Many remodeling projects go over budget or have change orders during construction because the scope is not clearly defined before construction begins.
How We Solve It
Our Pre-construction Process Defines Scope, Selections and pricing upfront. We use a Fixed Price Contract to create clarity before construction begins.
How We Improve Communication During Remodeling Projects
Concern
Homeowners often struggle to get updates or understand what stage their project is in.
How We Solve It
We provide consistent updates through Buildertrend, including schedules, progress photos and communication tools.
How We Reduce Remodeling Delays
Concern
Delays often happen when projects are not properly planned or coordinated.
How We Solve It
We coordinate schedules, materials and trades during pre-construction to create a more predictable timeline.
What To Expect During The Remodeling Process
Concern
Many homeowners feel unsure about what will happen once construction begins.
How We Solve It
Our structured design-build process walks you through each phase so you always know what to expect.
Client testimoinals
What Our Clients Are Saying
They are dedicated. They stuck with us to the end, working through any concerns no matter how small. Where others might turn their attention elsewhere once the big ticket items are complete, James and Genessa truly understand the importance of the little things.
James and Genessa are a wonderful team! The planning and design process was extremely organized and efficient, and construction was handled with great communication and professionalism.
Such a wonderful experience from start to finish. Massey worked tirelessly on ensuring everything was perfect. From concept, design, to final construction. Couldn't be happier with the final bath and kitchen remodels.
Start Your Kitchen, Bathroom, or Home Remodeling Project
Our team will guide you through the exciting journey of remodeling your home. Drawing on our expertise and with our personalized approach, we will work closely with you to craft a space that reflects your lifestyle and exceeds your expectations.
Schedule Your Consultation Today
Frequently Asked Questions
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Unlike many contractors who juggle design, estimating, and construction all at once, Massey provides dedicated roles for design and project management. This means:
A professional designer guides selections and layout
A project manager oversees the schedule and the tradespeople
You can expect clear communication between design and construction
The result is a smoother process, fewer communication gaps, and a remodel that stays aligned with the original vision.
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Remodeling shouldn’t leave you guessing. Our clients have a dedicated team, a project manager, and a project website through Buildertrend, where they can see the schedule, daily updates, and progress photos in real time. You’ll always know what’s happening in your home.
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You’ll meet with a professional designer who will take the time to deeply listen and understand your wants and needs. Together, you will come up with mood boards, 3D renderings, and detailed floor plans so you can easily visualize your completed space. And then she’ll help you make selections, walking you through the process and giving you curated options so you won’t be overwhelmed. Our process ensures you’ll love the finished product: it will be both timeless and in line with your personal style.
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One of the most common remodeling frustrations is unpredictable timelines. And while occasionally, unplanned issues arise, for the most part, careful planning leads to expected results. Our preconstruction process allows us to plan the project before construction begins, so materials, schedules, and trade partners are coordinated in advance.
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Your home isn’t just a job site to us. Our team communicates when we’ll be on site, keeps work areas tidy and organized, and treats your home with the same level of respect we would expect in our own. That’s a promise.
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Our team is dedicated to what we do: creating beautiful spaces for Tacoma-area families, with excellence and integrity. We ensure our clients’ satisfaction throughout the process and with the final product. The Massey team loves what we do, and it shows.
Benefits of Choosing Massey Remodel + Design Page Summary
Our design-build model and commitment to excellence mean you will have
the help of professional designers in creating the home you want
a fixed-price contract and clear communication during construction
the support of a project manager throughout the process
a team of award-winning craftsmen working on your home remodel
Unlike other contractors, we take care of every aspect of your Tacoma home remodel, including design, permits, material procurement and storage, project management, and all parts of the construction process. And our industry-leading warranty gives you peace of mind.
Our team is ready to make your house into the home of your dreams.